Repeat prescriptions require three workings days (72 hours), provided the computer printout is delivered to the surgery. You may drop the request in personally, post it through the front door letterbox, online, via the NHS APP or email the prescription request to firstname.lastname@example.org. Please bear in mind this is just the time it takes the surgery to deal with the request your pharmacy can then take up to 7 working days to dispense.
PLEASE PUT YOUR REQUEST IN WITH PLENTLY OF TIME YOU CAN REQUEST UP TO 10 DAYS BEFORE YOU RUN OUT OF MEDICATION
Patients wishing to request repeat prescriptions by online need to obtain an internet booking registration form from the reception desk. Patients using this service are able to request repeat prescriptions 24 hours a day, seven days a week. Appointments can also be booked, amended or cancelled using this service.
Telephone requests for repeat prescriptions will not be accepted, except in genuine emergencies. This is to prevent mistakes such as prescription of the wrong drug or dose.
There may be a delay in issuing prescriptions if patients have not attended for review, or if the drugs requested are not authorised on the computer for repeat prescribing. In these cases prescriptions will be issued at the discretion of the doctor concerned.