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Welcome to Bridge Street Medical Practice

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations. 

Engage Consult

Please do not use Engage Consult to book appointments. If you would like to book a telephone consultation with a doctor or nurse, please contact the surgery on 01509 263018.

Bridge Street Medical practice is offering Engage Consult to help patients and carers access convenient, non-urgent medical information and advice online (from a PC, tablet or smart phone) from the comfort of your own home. It is best used for the following:

- To ask for advice about non-urgent medical problems

 - To order repeat prescriptions

- To submit information that a clinician may have

asked for e.g. photos, blood pressure readings and important documents

  - For any administrative queries

For medical advice, we kindly request that you give us as much detail as possible so that we are able to give you the appropriate advice.

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Appointments cause waste and loss to NHS services and contribute to difficulties for others in getting appointments please make sure you cancel your appointment if you are unable to attend.         


The total number of appointments  missed in 2019 were = 1,532

The total number of appointments missed between 01/01/2020 and 01/08/2020 were = 344

The total number of appointments missed last month: 01/07/2020 -31/07/2020 was = 20

Updated: 11/08/2020



Patient Access is available 24 hours a day, 7 days a week, allowing you to access our services at your own convenience.

Our online services allows you to: 

  • Book/cancel and re-arrange routine appointments

  • Change and update your personal details online

  • Order repeat prescriptions online

  • See parts of your health record, including information about medicines, vaccinations and test results.

  • Information on the service the practice provide

To register for online access please fill in the application form below, once the form has completed please bring this into the surgery along with photo ID and proof of address, then the reception team will issue you with a username and password.

Application form for online services




Patient participation group                                                                                             

Would you be interested in joining our Patient Participation Group?                                                                                            

This is an important partner group to the practice. The PPG is made up of patients of the practice, just like you and act as critical friends for the surgery. Currently the PPG meets about once a month to consider, discuss, inform and activate issues relation to both the Practice and the NHS nationally.

Anyone interested in becoming a member should contact reception and will be made most welcome.                


Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues.


Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.



Please click on the link below to read our full CQC report

CQC Rated Good Overall 
(Site updated 08/10/2020)
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