Patient Participation Group

Bridge Street has a Patient Participation Group (PPG) which is made up of volunteers interested in healthcare issues. They meet regularly to decide ways and means of making a positive contribution to the services and facilities offered by the surgery to patients. It is an excellent way for us to keep in touch with the patient perspective and improve the patient experience.

The PPG can also help to influence the provision of health and social care, make positive suggestions about the practice and their own health care, develop self help projects to support fellow patients and contribute to the practice through more practical ways such as fundraising or organising support groups.

Due to the limited space that we have in the building we are unable to hold regular meetings with all interested patients. Therefore a ‘virtual' group has been set up along side the regular meeting group. The virtual group will be given copies of the minutes of the meetings and agreed action plans and have the opportunity to feedback their thoughts and ideas, which can then be raised at the regular meeting.

If you are interested in joining the group please speak to one of our receptionists.

Patient Survey Results

The surgery conducted a patient experience survey in February 2012. The feedback we gained will help us to assess the service we currently provide and look at how we can improve our services in the future. The survey results can be found by clicking the link below:

Patient Survey Results

Local Patient Participation Report

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